Posted on: 2018-06-11

Job type: Permanent

Sector: FMCG

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Carlsberg Global Business Services (GBS) is looking for an experienced Digital Consumer Technology Director

Carlsberg Global Business Services (GBS) is looking for an experienced Digital Consumer Technology Director to translate our digital consumer efforts into a cohesive digital technology strategy and implementation plan. We are looking for someone, who can lead our team and transform Carlsberg on its digital consumer technology journey and drive change in a complex environment.


There is a unique opportunity to a digital roadmap and plans from scratch, and to set the right team to support in executing and implementing amazing solutions – and not least, to do it in an organization with a strong consumer profile and brand. So, are you ready to do your part to raise the ambition of digital consumer technology in Carlsberg and infuse an even higher standard, when it comes to digital ways of working? If so, then we are looking forward to meeting you!



This is your chance to position yourself centrally by owning and leading Carlsberg’s digital consumer technology strategy, forming and implementing the strategy together with a team of 3 and soon to be more.


We are looking for an experienced and high-performing business professional. You talk business first, but you also know that it takes world-class IT solutions to enable people and organizations to do their very best. You are an experienced leader, who can lead people through large transformation programmes, delivering products, setting clear goals, and translating abstract ideas to concrete solutions and action plans.


You have been through a similar journey in a global organisation in the FMCG industry (either a retailer or branded consumer business), helping to changing the business, delivering proven results by implementing a digital consumer technology strategy and also ensuring smooth operation for all digital tools and applications directed towards consumers (e.g. website, blogs and social media). You are used to oversee digital technology projects, ensuring stakeholder alignment and progress according to plan.


One thing is clear, we have an ambitious vision across Carlsberg, numerous ideas and initiatives, and you are to take these, scope and prioritize them, while being critical and challenging, and proceeding with the right initiatives to concrete strategies and plans.


About the Job

You will be the owner and accountable for Carlsberg’s digital consumer technology strategy and implementation and at the same time accountable for the operation of our digital tools and applications. You will have a small team including product managers, UX designers and architects, that will run the day-to-day operations of products and applications. Your focus will be to build one coherent digital consumer technology strategy that ties together the consumer journey with technology and data, while also supporting your teams with working in an agile set-up. Some of your responsibilities are:

  • Creating and implementing Carlsberg’s digital consumer technology strategy
  • Owning and overseeing the implementation of the strategy, plans and projects
  • Ensuring smooth operation of all digital tools and applications
  • Acting as trusted advisor on digital technologies to our commercial part of business and convince them about the added value of new initiatives
  • Inspiring, engaging and leading your team and stakeholders
  • Managing cross-functional teams and end-to-end business initiatives
  • Accountable for all external vendors relations within your area, where you are working with some of the best in the industry
  • Ensuring effective change management and risk management incl. communicating vision and strategy.



We believe that you can best be described as dynamic, resilient, inspiring and engaging. You work with agility and flexibility, act now and not later, and you quickly comprehend complexities and large amount of information, where you deduct, analyze and come to solutions. You are extremely strong in change management and have convincing communication skills, when it comes to facilitation and negotiation. You are a people-oriented team player with the ability to lead a change agenda in a global matrix organization


Overall, we are looking for someone with a track record of excellent business collaboration and execution and demonstrable consumer-facing technology architecture. You are most likely somewhere between Business and IT. In addition, we look for one, where knowledge of digital trends, consumer products and following technology evolutions is a natural part of your everyday life. Your skills and profile include:

  • 5+ years’ experience from a similar position in a global FMCG or from high-scale consultancy implementation projects, and with a proven track record of successful execution of digital consumer technology strategy
  • Used to making roadmaps, actions plans, project planning, and prioritizing and scoping initiatives
  • Experience from building and implementing a digital technology focus and platform, i.e. having driven transformation
  • Very good knowledge of digital market trends and following technology evolutions
  • Experience from leading and/or guiding agile, product technology and business teams and having lead smaller teams
  • Strong business acumen within commercial, and in the touchpoint between IT and business
  • Technical insight in one or more of the following areas: APIs, Microservices, Marketing technologies, Consumer data technologies, Front-end platforms, Mobile technologies


Carlsberg Global Business Services is the global provider of business services to all functions, regions and markets in the Carlsberg Group. This includes business process design, system solutions, shared services and system operations. Global Business Services employs approx. 750 people. A tight collaboration with the local markets is established in all three regions; Western Europe, Eastern Europe and Asia. Carlsberg Global Business Services is situated in Hellerup.


Nurture your skills in the pursuit of excellence: We believe people thrive and perform to their highest abilities when they are in charge of their career paths and professional growth. We’ll give you lots of responsibility right from the start and expect you to excel at your job and be accountable for your results. We believe that learning on the job and through your peers are as important as learning through formal courses.



In this position we are working with Hudson, and if you want to know more about the position, please contact Camilla Svendsen or Ann Sophie Thalund at +45 70 27 77 33.


If you are interested in applying, please apply online as soon as possible via, and mark your application with "782" (applications will be reviewed on an ongoing basis).

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Reference: 782

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