Posted on: 2018-07-03

Job type: Permanent

Sector: Transport

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JOB TITLE: Collections Manager

Your Leasing Solution was created by people that know how hard it is to run a business, find equipment, and put it to work. We help businesses grow by providing cost effective freight and transportation solutions. Our staff has extensive experience in the equipment, freight transportation and lease space and we are able to structure a program that allows companies to scale their business, reduce costs and ease the administrative burdens.

Being more like a partner than a leasing company, Your Leasing Solution's main goal is to help companies become more successful and grow the top line and bottom line. At Your Leasing Solution, we make leasing as quick and painless as possible. We help businesses get the heavy duty equipment, semi trucks and trailers they need keep their freight and goods moving.

Job Requirements:

* Manage collections on a portfolio of sub-prime auto finance receivables
* Make outbound calls to customers to obtain payment on past due payments
* Take inbound calls from customers related to taking/scheduling payments, updating customer information, and other customer service inquiries
* Ensure delinquency and charge-off goals are obtained
* Proactively monitor accounts and address a variety of issues
* Provide customer service to our dealers and customers

The ideal candidate is someone who has:

* 5+ prior years & experience in financial services or similar industry is preferred. Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience.
* Excellent listening, oral - written communication skills
* Attention to detail
* Professional phone etiquette
* Skip tracing skills preferred
* Good follow up skills
* Persuasive negotiation skills
* Microsoft Windows and Internet-based applications experience required
* Basic typing/data entry skills
* Strong ability to identify potential loss situations and make appropriate recommendations to mitigate loss.
* Ability to multi-task
* Knowledge of State and Federal Collection laws
* Proficient in bankruptcy, repossession and legal collection procedures

Required Skills:

* Communication (Written/Verbal)
* Composure/Patience
* Conflict Management
* Customer Focus
* Interpersonal Savvy/ Peer Relationships
* Multi-tasking
* Priority Setting
* Problem Solving
* Timely Decision Making
* Time Management
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Reference: JO-1801-660
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