Posted on: 2018-09-22

Job type: Permanent

Sector: Industry and Manufacturing

 
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Knowledge Associate New York City Job Purpose

* Developing a deep understanding of the client's underlying research interests and assure client satisfaction
* Support research team in primary and secondary research to build a knowledge base along multiple industries
* Interacting with industry experts to understand their background and area or expertise
* Work towards strong grasp of 1-2 industry vertical's dynamics and trends

Job Description

Job Responsibilities:

Expert Management

* Expert Expansion - Non-project related (Industry Specialists, Field Specialists, Expert Advisor Network, Research skills)
* Expert Communication (Sales, Maintenance, Interview Arrangement, Rapport)
* Best-Fit Assessment (Finding the right expert, Key Question understanding, Expert preparation)
* Maximizing Project Potential (Continually searching new experts for project)

Client Management

* Client Communication (Email, Verbal, Rapport, Updates, Managing Expectations)
* Professionalism (Client Confidentiality, Zero Defect, Correct Language)
* Client Knowledge (Understand Client Industry)
* Maximizing Project Potential (Client Follow-up, Continual Updates)

Industry Knowledge

* Vertical Industry Knowledge (Interest in learning, research skills)
* Recent Events (Up to date with news)
* Industry Fact base Maintenance (Industry Major Players, Value Chain, Primary and Secondary sources of info)

Team

* Team Member Support (Assist other projects, Train other team members)
* Cross Pollination
* Firm Development (Lead, take initiative)
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Apply for Knowledge Associate (Hunter Role)
Reference: JO-1806-715
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